PLAY FIRST PIANO maintains this website, any courses offered and other linked and related sites (the “Site”) for the use of its customers, students, and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use” and forms a binding agreement between you and PLAY FIRST PIANO If you do not agree to these terms, do not use this Site.

1. Use of Site

PLAY FIRST PIANO provides various materials, information, cheat sheets, lyric/chord sheets, chord charts, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). PLAY FIRST PIANO authorizes each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorized use of the Site.

2. Trademark and Copyright

PLAY FIRST PIANO, and certain other brands, trademarks, and service marks are marks of PLAY FIRST PIANO and its affiliates. The Materials on this Site are copyrighted, and any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws.

3. Hyperlinks

Links to external websites are provided solely as a convenience to you. PLAY FIRST PIANO has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

4. No Warranty

The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. PLAY FIRST PIANO further does not warrant the accuracy and completeness of the Materials at this Site. PLAY FIRST PIANO may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and PLAY FIRST PIANO makes no commitment to update the Materials at this Site.

5. Limitation of Liability

In no event will PLAY FIRST PIANO, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lower test scores, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites linked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

8. Applicable Law

The Terms of Use are governed by the laws of the province of Ontario, Canada. Failure to enforce strict performance of the Terms of Use of Use shall not be construed as a waiver of any provision or right. PLAY FIRST PIANO may assign its rights and duties under the Terms of Use without notice to any party at any time.

9. Effective Date and Updates

The Terms are effective as of March 1st, 2021 and are subject to change without notice by PLAY FIRST PIANO at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.

10. Refunds & Cancellation

PLAY FIRST PIANO offers a money-back guarantee for all purchased courses. If requested within 14 calendar days from initial purchase of a specified course, the User shall be eligible for a full reimbursement, no questions asked.

The User must make the refund request via email to steve@playfirstpiano.com. All refunds will be issued in Canadian Dollars.

After the 14-day period, the User will no longer be eligible and will not be able to receive a refund. 


Customer Service Contact Information

Steve Pitkanen


669 Yonge Street, Midland, ON, Canada

(705) 209-5099